Free home delivery
Yes, you read that correctly. Free.
All the items you see on ecochair.ch include the price of shipping and delivery to addresses in the Basel area.
This includes the following Swiss towns and villages: Basel City (including Basel, Bettingen and Riehen), and the District of Arlesheim in Basel-Landschaft, including Aesch, Allschwil, Arlesheim, Biel-Benken, Binningen, Birsfelden, Bottmingen, Ettingen, Münchenstein, Muttenz, Oberwil, Pfeffingen, Reinach, Schönenbuch and Therwil.
If you live outside of our free delivery area, we also offer shipping with Swiss Post for many items within Switzerland.
As part of the check-out process (after entering your details), you will be given the option of selecting Swiss Post delivery, and the shipping cost will be displayed. The maximum size that can be shipped with Swiss Post is 250 cm at its longest and 400 cm girth (max 30 kg), so you will see for some items we don't offer shipping. Check Swiss Post rates here .
Our shipping rates are calculated as following:
CHF 7 to CHF 22 SwissPost Economy - Weight-based calculation
OR CHF 29 SwissPost Bulky Goods + CHF 7 Fragile
+ CHF 0.05 SwissPost Pro-Clima Carbon Offset
+ CHF 4.50 SwissPost pick-up fee
= Your total shipping cost, per item
We aim to package all items with re-used packing material that we collect from the local community, so we don't add extra costs for packing material, and we don't charge you for our time to pack it.
What does 'contact us for other shipping rates' mean? (and why does it cost CHF 150?!)
Don't panic - It is still possible that we can deliver it!
If the only shipping option you see at check-out (other than local delivery or store pick-up) is 'contact us for other shipping rates' it means that at least one of the items in your basket is too large for SwissPost bulky goods delivery. We ask that you contact us at firstname.lastname@example.org to arrange the specifics - we estimate that we can deliver to many places in Switzerland for around CHF 150, but there are simply too many variables to make it calculate automatically in the check-out.
I need my set of chairs tomorrow, for a dinner party I am having. Can you ship it express Overnight?
Maybe. In some cases we have the items in our storage or showroom, so we can get them to you asap (SwissPost charges an extra CHF 12 to arrive on the next working day). HOWEVER in many cases our items are sold by vendors, and we give them a two-day window to drop something off after it has been purchased, and we pack it it. If you need something shipped urgently the best thing to do is to to contact us email@example.com and we'll do our best.